Milo Retail
Customer story
Discover how Gain Theory automated their data ingestion and improved collaboration, productivity and time-to-delivery thanks to CloverDX.
Read case studyRetail consultancy Milo Retail work with the likes of Nike, True Religion and Vans to enable omni-channel experiences by connecting disparate tools and systems together. In their words, they “get the calls when everyone else says it can’t be done”
Every client they deal with typically has more than one different type of data, and many integrations - whether that's custom integrations, custom web services or custom endpoints - as well as connecting with services such as Shopify.
One of the main challenges the company faced came from having to connect legacy systems with newer e-commerce solutions, while dealing with multiple different client datasets. They were often working with enterprise-level volumes of data, and needed to be able to deal with it quickly, but the company didn't want the headache of building a large team to handle it.
Using CloverDX has enabled them to easily accept and ingest any type of client data - quickly and at scale.
Milo Retail's Russ Ronchi explained "When I go in and I speak to a prospective customer, I don't ever worry about data. I did before. The question was always ‘Where's your data? What does it look like? What format is it? How much are we talking?’ So what we were doing before was we were kind of going in with handcuffs. And what CloverDX really allowed us to do is go in and say ‘It doesn't matter how you're giving us this stuff, we're just going to stitch it all together.’"
And that stable foundation built on CloverDX also allows them to be agile in response to customer requests. They can now scale and deploy solutions quickly, in a repeatable, maintainable way that doesn't require lots of development support.
The company can also grow their business and onboard clients more easily, without the need to increase headcount.
Read the full interview with Milo Retail